Privacy Policy
1. Introduction
Slina Hotel Consulting ("Slina", "we", "our", "us") operates the website hotelslina.com. We are committed to protecting the personal information of individuals who interact with our website and services. This Privacy Policy describes what personal data we collect, why we collect it, how we use it, and the rights available to you in connection with your personal data.
This policy is written in accordance with the Egyptian Personal Data Protection Law No. 151 of 2020 (PDPL) and its executive regulations. By using this website, you acknowledge that you have read and understood this policy.
This website is informational in nature. We provide advisory services to independent hotels and guesthouses in Egypt. We do not collect personal data beyond what is necessary for responding to enquiries and operating this website.
2. Data Controller
The data controller responsible for personal data collected through this website is:
شارع النيل بجوار, Hadak Al Koupa Al Garag Sabkn
El-Taawon, Suez, Egypt
Email: info@hotelslina.com
Phone: +20 62 330 6560
As the data controller, Slina determines the purposes and means of processing personal data collected through this site.
3. Information We Collect
We collect personal data in the following circumstances:
Contact form submissions: When you use the contact form on this website, we collect your name, email address, phone number, the subject of your enquiry, and the message content you provide. Submission of this form is voluntary.
Direct communications: If you contact us by email or telephone, we retain the information you provide in the course of that communication.
Website usage data: When you visit this website, our hosting infrastructure may automatically collect technical data including your IP address, browser type, operating system, referring URL, pages visited, and time of access. This data is collected in aggregate and is not linked to your identity unless you have submitted a contact form.
Cookies: This website uses cookies as described in our Cookie Policy. You can manage your cookie preferences through the consent banner displayed on your first visit.
4. How We Use Your Information
Personal data collected through this website is used for the following purposes:
Responding to enquiries: When you submit a contact form or email us, we use your contact information to respond to your message and discuss your enquiry regarding our consulting services.
Service delivery: If you engage Slina as a consulting client, the personal and business information you provide will be used to deliver the agreed consulting services.
Website improvement: Aggregate technical data about website usage helps us understand how visitors use the site and identify areas for improvement.
Legal compliance: We may process personal data where required to comply with applicable Egyptian law, including the PDPL and any other applicable regulation.
We do not use personal data for automated decision-making or profiling. We do not send marketing communications without your explicit consent.
5. Legal Basis for Processing
Under the Egyptian Personal Data Protection Law No. 151 of 2020, we process personal data on the following legal bases:
Consent: Where you have submitted a contact form or provided information voluntarily, processing is based on your consent. You may withdraw consent at any time by contacting us at info@hotelslina.com. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.
Legitimate interests: We process certain technical website usage data on the basis of our legitimate interest in understanding how our website is used and maintaining its security. This processing does not override your interests or fundamental rights.
Contractual necessity: Where you engage our consulting services, processing of your personal data is necessary for the performance of that engagement.
Legal obligation: We may process personal data where required by Egyptian law or a lawful order of a competent authority.
6. Sharing of Personal Data
We do not sell, rent or trade personal data. We share personal data only in the following limited circumstances:
Service providers: We may share data with third-party service providers who assist in operating this website or delivering our services, such as website hosting providers and email service providers. These parties are bound by contractual obligations to protect your data and may only process it for the purposes we specify.
Legal requirements: We may disclose personal data if required to do so by law, court order, or a request from a competent Egyptian governmental authority, including the National Telecommunications Regulatory Authority (NTRA) or any authority designated under the PDPL.
Business transfers: In the event of a merger, acquisition or transfer of business assets, personal data may be transferred to the successor entity, subject to equivalent data protection obligations.
We do not transfer personal data outside Egypt except where adequate safeguards are in place as required by the PDPL and its executive regulations.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, as described in this policy. Specifically:
Contact form submissions and related correspondence are retained for a period of up to three years from the date of the last communication, after which they are securely deleted unless a continuing business relationship exists or legal requirements dictate otherwise.
Data relating to active consulting engagements is retained for the duration of the engagement and for a period of five years thereafter, in line with standard commercial record-keeping practice in Egypt.
Technical website usage data is retained in aggregate form and individual-level data is not retained beyond 13 months.
When data is no longer needed, it is securely deleted or anonymised so that it cannot be linked back to you.
8. Your Rights
Under the Egyptian Personal Data Protection Law No. 151 of 2020, you have the following rights regarding your personal data:
Right to access: You may request a copy of the personal data we hold about you.
Right to correction: You may request that we correct inaccurate or incomplete personal data.
Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations.
Right to restriction: You may request that we restrict processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
Right to object: You may object to processing based on legitimate interests. We will assess your objection and cease processing unless we have compelling legitimate grounds that override your interests.
Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at info@hotelslina.com. We will respond to your request within the timeframe specified by applicable law. You also have the right to lodge a complaint with the competent authority in Egypt responsible for data protection under the PDPL.
10. Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include the use of secure website hosting, encrypted email communications where possible, and restricted access to personal data within our organisation.
No method of data transmission over the internet or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of personal data transmitted to or from this website. You transmit personal data at your own risk.
In the event of a personal data breach that is likely to result in risk to the rights and freedoms of individuals, we will notify the competent authority as required under the PDPL and will notify affected individuals where required.
11. Children
This website is directed at adults and business operators in the hospitality sector. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a child has submitted personal data through this website, please contact us at info@hotelslina.com and we will take steps to delete that information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes your acknowledgement of the updated policy.
13. Contact
If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact us:
Email: info@hotelslina.com
Phone: +20 62 330 6560
Address: شارع النيل بجوار, El-Taawon, Suez, Egypt